PRIVACY POLICY

 

This privacy policy has been compiled to better serve those who are concerned with how their 'Personally Identifiable Information' (PII) is being used online. PII, as described in AU privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read this privacy policy carefully to get a clear understanding of how aaronbuchan.com collects, uses, protects or otherwise handles your Personally Identifiable Information.

What personal information is collected from the people that visit aaronbuchan.com?

When ordering or registering on aaronbuchan.com, as appropriate, you are asked to enter your name, email address, mailing address, phone number, date of birth or other details to help you with your experience.

When does the website collect information?

aaronbuchan.com collects information from you when you register on our site, place an order, subscribe to a newsletter, fill out a form, use live chat, messaging, comments or enter information on the site, providing feedback on products or services etc.

How does the site use your information?

aaronbuchan.com may use the information collected from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, or use certain other site features in the following ways:
      To personalise your experience and to allow Aaron to deliver the type of content and product offerings in which you are most interested.
      To improve the website in order to better serve you.
      To allow Aaron to better service you in responding to your customer service requests.
      To quickly process your transactions.
      To ask for ratings and reviews of services or products
      To follow up with them after correspondence (live chat, email or phone inquiries)

How is your information protected?

Vulnerability scanning and/or scanning to PCI standards are managed solely from an external PCI compliant payment gateway which handles all Credit Card transactions. Malware scanning is regularly performed.

Your personal information is contained behind secured networks and is only accessible by Aaron and his web developer who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology, is not stored locally and is not accessible once provided.

A variety of security measures are implemented when a user places an order, enters, submits, or accesses their information to maintain the safety of your personal information. Passwords you use on aaronbuchan.com are not directly stored on the server as they are individually and uniquely encrypted. For this reason, passwords cannot be retrieved once set.

Are 'cookies' used?

Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognise your browser and capture and remember certain information. For instance, we use cookies to help the site remember and process the items in your shopping cart. They are also used to help the site understand your preferences based on previous or current site activity, which enables Aaron to provide you with improved services. Cookies are also used to help Aaron compile aggregate data about site traffic and site interaction so that better site experiences and tools can be offered in the future.

Cookies are used to:
       Help remember and process the items in the shopping cart.
       Understand and save user's preferences for future visits.
       Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since each browser is a little different, look at your browser's Help Menu to learn the correct way to modify your cookies.

If users disable cookies in their browser:
If you turn cookies off it will turn off some of the features of the site, in particular the premium services restricted by plan.

Third-party links & disclosure

aaronbuchan.com does not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information. aaronbuchan.com does not include or offer third-party products or services on our website.

Google

Google's advertising requirements can be summed up by Google's Advertising Principles. They are put in place to provide a positive experience for users.

Google's advertising requirements can be summed up by Google's Advertising Principles. They are put in place to provide a positive experience for users. Google, as a third-party vendor, uses cookies to serve ads on our site. Google's use of the DART cookie enables it to serve ads to our users based on previous visits to our site and other sites on the Internet. Users may opt-out of the use of the DART cookie by visiting the Google Ad and Content Network privacy policy.

Implemented on aaronbuchan.com is Google AdSense retargeting. aaronbuchan.com, along with third-party vendors such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to aaronbuchan.com.

Opting out:
Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising Initiative Opt Out page or by using the Google Analytics Opt Out Browser add on.

You can change your personal information:

       By emailing Aaron at [email protected]
       By calling Aaron on 0403 534 611
       By logging in to your account at aaronbuchan.com

How does aaronbuchan.com handle Do Not Track signals?

The site honours Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.

COPPA (Children Online Privacy Protection Act)

When it comes to the collection of personal information from children under the age of 13 years old, the Children's Online Privacy Protection Act (COPPA) puts parents in control. The COPPA Rule is enforced, which spells out what operators of websites and online services must do to protect children's privacy and safety online. aaronbuchan.com does not specifically market to children under the age of 13 years old.

Fair Information Practices

The Fair Information Practices Principles play a significant role in the development of data protection laws worldwide. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.

In order to be in line with Fair Information Practices the following responsive actions will betaken, should a data breach occur:
In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:
       Aaron will notify you via email within 7 business days
       Aaron will notify the users via in-site notification within 7 business days

The Individual Redress Principle requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.

CAN SPAM Act

The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

Your email address is collected in order to:
       Send information, respond to inquiries, and/or other requests or questions.
       Process orders and to send information and updates pertaining to orders.
       Used as a unique account identifier for providing premium and/or paid services.

To be in accordance with CANSPAM, aaronbuchan.com agree to the following:
       Not use false or misleading subjects or email addresses.
       Identify the message as an advertisement in some reasonable way.
       Include the physical address of our business or site headquarters.
       Monitor third-party email marketing services for compliance, if one is used.
       Honour opt-out/unsubscribe requests quickly.
       Allow users to unsubscribe by using the link at the bottom of each email.

If at any time you would like to unsubscribe from receiving future emails, you can email Aaron at [email protected] or follow the instructions at the bottom of each email and we will promptly remove you from all correspondence.

Contacting Aaron

If there are any questions regarding this privacy policy, you may contact Aaron:
       By email: [email protected]
       By phone: 0403 534 611
       By the contact form on the bottom of every page at aaronbuchan.com

 

WEBSITE TERMS & CONDITIONS

1. Introduction

These Website Terms and Conditions (these “Terms” or these “Website Terms and Conditions”) contained herein on this webpage (aaronbuchan.com), shall govern your use of this website, including all pages within this website (collectively referred to herein below as this “Website”). These Terms apply in full force and effect to your use of this Website and by using this Website, you expressly accept all terms and conditions contained herein in full. You must not use this Website, if you have any objection to any of these Terms.

2. Coaching Package Subscription

On purchasing a coaching package (Starter, Bronze, Silver, Gold, VIP, Elite and Ultimate), you are entering a weekly subscription-based contract, where the amount listed for each package is to be charged to your provided payment source weekly. All packages (except for the "Starter" plan) are a MINIMUM 12 WEEKS.

It is free to register an account on aaronbuchan.com with no obligation to enter a paid subscription package. Subscription can be upgraded with at least 2 weeks notice provided. On downgrading or cancelling a subscription, any remaining time from the initial 12 weeks will be owed. After 12 weeks, subscription will continue weekly until requested otherwise, downgrading or cancelling requires 2 weeks notice.

Subscriptions can be paid in full for the entire 12 weeks, after which an additional 12 weeks will be charged to your account unless arrangement has been made beforehand to cancel, downgrade or revert to a weekly subscription. Unless other arrangements have been agreed, a 3-day grace period will be granted to unpaid/overdue subscription payments, after which all account features will be suspended and remaining unpaid weeks owed.

Note: All dollar amounts listed are in AUD (Australian Dollars).

Minimum Plan Costs:
- VIP: $80 PER WEEK | $800 PER 12 WEEKS | $3800 PER 12 MONTHS
- Elite: $140 UNLIMITED | $1500 PER 12 WEEKS | $5500 PER 12 MONTHS.
- Ultimate: $260 UNLIMITED | $3000 PER 12 WEEKS | $11000 PER 12 MONTHS.
- M15 gold Program: $50 PER week | $550 PER 12 weeks | $2200 PER 12 MONTHS
- Perform Program: $60 PER week | $700 PER 12 weeks | $3000 PER 12 MONTHS

3. Personal Training

24-hour cancellation policy applies. Sessions start on the time of booked appointment, if you are late we need to finish on scheduled time.

4. Online Coaching

Please be aware that coaching hours are from 7am-5pm on any given day, calls or messages will not be taken outside these hours. If you are not available to contact me during 7-5pm please make a specific time with me to suit. Coaching calls will be made weekly but if not answered or calls returned I will presume training is going well and you don't need assistance. Programs will be loaded in Training Peaks no later than week ending Sunday at 5pm. Please check over program thoroughly and give Aaron advanced notice of changes needed INSIDE COACHING HOURS.

5. Refunds Policy

All payments made via aaronbuchan.com for coaching package subscriptions, product purchases, services, video/podcast series or class bookings are non-refundable.

6. Intellectual Property Rights

Other than content you own, which you may have opted to include on this Website, under these Terms, AARON BUCHAN own all rights to the intellectual property and material contained in this Website, and all such rights are reserved.

You are granted a limited license only, subject to the restrictions provided in these Terms, for purposes of viewing the material contained on this Website.

All website content or content provided in printable form or via apps or secondary services are not to be copied or shared. This includes but is not limited to customised Training Peaks coaching programs, customised nutrition programs, video series and other content sent from or branded by Aaron Buchan or FitLab Adelaide.

7. Restrictions

You are restricted from all of the following, unless otherwise granted permission by Aaron Buchan to do so:
       publishing any Website material in any media;
       selling, sublicensing and/or otherwise commercializing any Website material;
       using this Website in any way that is, or may be, damaging to this Website;
       using this Website in any way that impacts user access to this Website;
       using this Website contrary to applicable laws and regulations, or in a way that causes, or may cause, harm to the Website, or to any person or business entity;
       engaging in any data mining, data harvesting, data extracting or any other similar activity in relation to this Website, or while using this Website;
       using this Website to engage in any advertising or marketing;

Certain areas of this Website are restricted from access by you and AARON BUCHAN may further restrict access by you to any areas of this Website, at any time, in its sole and absolute discretion. Any user ID and password you may have for this Website are confidential and you must maintain confidentiality of such information.

8. Your Content

In these Website Terms And Conditions, “Your Content” shall mean any audio, video, text, images or other material you choose to display on this Website. With respect to Your Content, by displaying it, you grant AARON BUCHAN a non-exclusive, worldwide, irrevocable, royalty-free, sublicensable license to use, reproduce, adapt, publish, translate and distribute it in any and all media.

Your Content must be your own and must not be infringing on any third party’s rights. AARON BUCHAN reserves the right to remove any of Your Content from this Website at any time, and for any reason, without notice.

9. No Warranties & Limitation of liability

This Website is provided “as is,” with all faults, and AARON BUCHAN makes no express or implied representations or warranties, of any kind related to this Website or the materials contained on this Website.

In no event shall AARON BUCHAN, nor any of its officers, directors and employees, be liable to you for anything arising out of or in any way connected with your use of this Website, whether such liability is under contract, tort or otherwise, and AARON BUCHAN, including its officers, directors and employees shall not be liable for any indirect, consequential or special liability arising out of or in any way related to your use of this Website.

10. Indemnification & Severability

You hereby indemnify to the fullest extent AARON BUCHAN from and against any and all liabilities, costs, demands, causes of action, damages and expenses (including reasonable attorney's fees) arising out of or in any way related to your breach of any of the provisions of these Terms.

If any provision of these Terms is found to be unenforceable or invalid under any applicable law, such unenforceability or invalidity shall not render these Terms unenforceable or invalid as a whole, and such provisions shall be deleted without affecting the remaining provisions herein.

11. Variation of Terms & Assignment

AARON BUCHAN is permitted to revise these Terms at any time as it sees fit, and by using this Website you are expected to review such Terms on a regular basis to ensure you understand all terms and conditions governing use of this Website.

AARON BUCHAN shall be permitted to assign, transfer, and subcontract its rights and/or obligations under these Terms without any notification or consent required. However, you shall not be permitted to assign, transfer, or subcontract any of your rights and/or obligations under these Terms.

12. Entire Agreement, Governing Law & Jurisdiction

These Terms, including any legal notices and disclaimers contained on this Website, constitute the entire agreement between AARON BUCHAN and you in relation to your use of this Website, and supersede all prior agreements and understandings with respect to the same.

These Terms will be governed by and construed in accordance with the laws of the State of South Australia, and you submit to the non-exclusive jurisdiction of the state and federal courts for the resolution of any disputes.

Contacting Aaron

If there are any questions regarding this privacy policy, you may contact Aaron:
       By email: [email protected]
       By phone: 0403 534 611
       By the contact form on the bottom of every page at aaronbuchan.com